Apax Engineering

We’ve done it! 10/10 CSAT Score

As a Premier partner, CloudGo takes the modern approach with harnessing the vast ServiceNow platform to reap the maximum results. Speaking of maximum results, we are delighted to announce our company has achieved a perfect 10/10 CSAT score, making us the highest rated ServiceNow partner in the region. What does this mean? Put simply, we get the job done in the best way possible!

The CSAT (Customer Satisfaction) rating is established through customer feedbacks post project completion; accounting for and averaged over the past 12 months of engagements. The scale ranges from 0 to 10, with 10 representing the utmost customer satisfaction record! And being the highest CSAT rated partner, our repeat hire rate also stands at over 85%.

Based primarily in southeast Asia and Australia, we serve customers from around the world. Our certified team of ServiceNow engineers have ample experience to guide you through your needs; and across multiple platforms from ITSM, CSM, SecOps and much more! CloudGo is committed to maintaining the highest regional CSAT rated partner title; and that means putting the customer first at every step along the way!

Leave a Comment

Your email address will not be published. Required fields are marked *